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Getting your Foodbank Parcel

We're operating a confidential delivery-only service throughout the pandemic

Keeping you safe

To keep our clients and volunteers safe we’re delivering to clients’ doors on Mondays and Thursdays between 2pm and 5pm during the pandemic.

To receive your confidential food parcel delivery, you’ll need a voucher number. If you already have a voucher number, then please call Freedom’s Ark on 0208 493 0050 (9-5, Monday to Friday) to arrange your delivery.

Find out more about getting a voucher number here. 

No shame support

Everyone needs a little help at times in their lives and crisis can strike anyone at any time. We also understand how difficult it can be to think about accessing a foodbank service. That’s why our foodbank volunteers aim to welcome all clients we come into contact with and treat you with compassion, kindness and a listening ear.

Our service exists because your neighbours and local businesses care about you, and their donations of food, toiletries and money are here for you to access in times of need.

Life can seem like an uphill struggle at times, so why not lean a little on your neighbours and reach out for a little help, so you can focus your energies on getting back on track. Nothing would make us happier than to help you in this way!

voluteer chatting to client over tea and biscuits

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

Meeting your needs

Your foodbank voucher will be exchanged for three days of emergency food.

One of the volunteers will run through the food parcel packing list with you, to make sure we give you the right food to meet your needs. Please let them know if you have any special dietary requirements or allergies, for example, gluten free, halal or vegetarian.

A typical food parcel includes:

  • Cereal
  • Soup
  • Pasta
  • Rice
  • Tinned tomatoes/ pasta sauce
  • Lentils, beans and pulses
  • Tinned meat
  • Tinned vegetables
  • Tea/coffee
  • Tinned fruit
  • Biscuits
  • UHT milk
  • Fruit juice



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