Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

Get a voucher

You will need a voucher number to use the foodbank.

If you do not have a voucher number – we work with a number of local agencies who can issue you with one. If you are receiving support from an agency please check if they can give one to you, if they can’t then please call: Citizens Advice Haringey on 0300 330 1187 (9-5, Monday to Friday). An adviser will be able to issue you with one upon completing an assessment. They will also support you with your finances, benefits, housing or employment issues.

Alternatively, Freedom’s Ark can issue you with a one off voucher – they can be reached on 0208 493 0050 (9-5, Monday to Friday)

Using the food bank

In order to keep our volunteers and our clients safe we are now operating a delivery only service. Deliveries will be made on Mondays and Thursdays between 2pm and 5pm. To receive food parcel delivery, you’ll need a voucher number.

If you already have a voucher number, then please call Freedom’s Ark on 0208 493 0050 (9-5, Monday to Friday) to arrange your delivery.



If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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